Retail, Industrial & Manufacturing Buildings

Emergency Procedures - Staff Training & development

Building management and supervisory personnel must know the details of the Fire Safety Plan and be able to implement it in the event of a fire. To ensure this, building Supervisory Staff must be trained, and the training documented.

The Fire Code requires the owner to be responsible for carrying out the provisions for fire safety, and defines “owner” as any “person, firm or corporation controlling the property under consideration”.

At National Life Safety Group, our industry leading training program meets local, national and even select international standards.

Building Supervisory Staff

Building Administration / Security / Concierge Staff

Building Supervisory / Superintendent Staff

Cleaning Staff / Trades / Engineering Staff

Our programs are reality based and interactive, and are based on your building’s approved fire safety plan.  Classroom instruction with active group participation that keeps the participants engaged.  A snapshot of what we review with your team;

  • Appointment, Organization & Responsibilities of Supervisory Staff – What is my role?
  • Facility Resources & Tactical Critical Infrastructure Information – What’s in my building ?
  • Emergency Procedures – Procedures for everyone in the building, including cleaning personnel.
    Specific Instructions for Supervisory Staff, Specific Procedures For Tenants
  • Persons Requiring Assistance During Evacuation
  • Alternative Measures & Life Safety System Failure Procedures – What to do in the event one system fails.
  • Control of Fire Hazards & Fire Prevention.
  • Life Safety Systems Preventative Maintenance Requirements
  • Detailed procedures: Fire Drills Preplanning, Response & Recovery
  • Fire Watch Procedures
  • Navigating the Fire Safety Plan.

Connect with us so that our team of experts can assist you and your team in code required training, and better prepare your team – and better protect your building.

Fire & Evacuation Drills

Fire Drills are a requirement for all buildings / workplaces in Ontario.

NLS Group’s unique combination of Public sector expertise, coupled with our private sector facility emergency management experience; provides unprecedented due diligence to employee safety through our industry leading fire & evacuation management program.

Fire Drills & their objectives;

  • Provide industry leading experts to manage and facilitate your building safety exercise, providing documented due diligence through enhanced public & occupant safety.
  • Provide scheduled opportunities for comprehensive fire emergency response training for supervisory staff (those persons delegated with specific duties to carry out during a fire emergency) and others;
  • Determine whether supervisory staff respond in a timely manner to carry out their duties;
  • Provide an opportunity for facility Occupants to obtain important feedback on drill results.
  • Comply with the Fire Code’s mandatory requirement for conducting fire drills.

For further information on how National Life Safety Group may assist you and your team, we offer an initial no-cost, no-obligation business consultation in person or over the telephone.

We are professional, accountable and passionate in what we do; We look forward to hearing from you, and providing detailed documentation of your annual fire code requirements for fire drills.

Facility Risk & Compliance Assessments

Routine building & workplace inspections must be part and parcel of a comprehensive, integrated fire, safety & Security program. When correctly performed, these inspections serve to support and improve key elements of the business including code compliance, risk management, operational continuity as well as significantly impacting employee morale – Positively.

Through employee engagement, NLS Group provides programs that allow for the potential to foresee operational concerns / failures, and mitigate concerns for associated costs.

Our approach;

BenchmarkingAn executive summary report detailing current status.

Gap AnalysisMeasure existing status against regulations and best practices.

Risk AssessmentOutline of weaknesses that pose the greatest risk.

Remediation ReportDetails the required actions to bring controls in line.

Our family of clients includes Property Management firms: Residential & Commercial High-Rise, Federal Government & overseas Canadian Embassies, 2015 Pan Am Games Facilities, Canadian Universities, Medical, Research and Hazardous Material Facilities, Restricted IT Data Centres, Retail Facilities, Property Management firms, Shopping Centres, Industrial Facilities, and more.

Emergency Response Plans & Critical Infrastructure Protection

National Life Safety Group prides itself on continuously seeking out new and innovative ways on providing a high level of service and protection to its, customers and facilities.  This includes placing a clear emphasis on Emergency Preparedness and assisting our family of clients with programs that are measured to industry standards, including best practices garnered from around the world.

The cornerstone of an effective corporate emergency management program is the identification of common risks and impacts to your specific business operations – that provides for emergency response & protection of critical infrastructure.   NLS Group is a recognized leader throughout Canada for business and facility continuity programs and emergency management; our team has not only investigated and studied a vast array of risks and events that businesses experience on a daily basis – we’ve experienced them – which is truly unique to our firm.

A business and operational disruption that impacts public safety and / or prevents a client from serving their respective customers  are costly to both organization and reputation – Both, seriously impacting the bottom line.

NLS Group specializes in the development of Emergency Management programs, from the “ground up”, allowing clients to enhance and further develop their practices, allowing for – all-encompassing plans that empower organizations and their people with “real world” knowledge and the confidence to be safe, resilient, and overcome the vast array of operational interruptions that hospitals face on a daily basis.

We bring a holistic approach to developing best practice emergency management programs – Integrating compliance & crisis management for a positive impact on all business units

CAD Drawings & Floor Plans

National Life Safety Group prides itself on our attention to detail and we provide the following CAD services;

  • Fire Safety Plans
  • Way Finding Signage
  • Floor Plans & Technical Drawings

National Life Safety Group offers an initial no-cost, no-obligation business consultation in person or over the telephone. We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Safety & Security Assessments

Building a successful security & safety program should be an ongoing process, that allows one to both become code compliant, and easily learn from new trends and rapidly implement changes to ensure your program remains a best practice.

A successful security program should be a combination of elements which have been developed over time, both in response to and in anticipation of the unique risks faced by the facility to be protected.

For further information on how National Life Safety Group may assist you and your team, we offer an initial no-cost, no-obligation business consultation in person or over the telephone.

We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Test & Exercise Design
Code Compliance & Alternative Solutions

At National Life Safety Group our goal is to provide a holistic solution to our valued clients, and we offer technical advisory services, code compliance reviews, assessment and general inquiries.

Have you received an order to comply from the fire department?  We can assist.

The Ontario Fire Protection and Prevention Act states that “every person who contravenes any provision of the Fire Code and every director or officer of a corporation who knowingly concurs in such contravention is guilty of an offence and on conviction is liable to a fine of not more than $50,000 for an individual or $100,000 for a corporation or to imprisonment for a term of not more than one year or both”.

National Life Safety Group offers an initial no-cost, no-obligation business consultation in person or over the telephone. We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Workplace Safety Assessments

Building a successful security & safety program should be an ongoing process, that allows one to both become code compliant, and easily learn from new trends and rapidly implement changes to ensure your program remains a best practice.

A successful security program should be a combination of elements which have been developed over time, both in response to and in anticipation of the unique risks faced by the facility to be protected.

For further information on how National Life Safety Group may assist you and your team, we offer an initial no-cost, no-obligation business consultation in person or over the telephone.

We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Tender Management & Project Safety

The team at National Life Safety group prides itself on providing cost effective support services such as Project Management, Tender Management & Project Safety.

Tender documents will include best practices for contractor management;

  1. Verification of contractor licensing / certifications,
  2. Proof of required safety requirements,
  3. Proof of Insurance, WSIB and related registrations,
  4. references and referrals.
  5. Allow for transparency in fees and expose hidden costs, including on demand costs in advance, wages and bonuses, etc

The Tender Documents will also include best practices in “Tender Contract” management;

  1. One, two & three year Pricing Schedules,
  2. Identification of common concerns & predetermined pricing,
  3. Identification of common hourly and after hour rates,
  4. Provide an action plan for Benchmarks and service accountability

For further information on how National Life Safety Group may assist you and your team, we offer an initial no-cost, no-obligation business consultation in person or over the telephone.

We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Retail Sector Emergency Preparedness

Focus on Retail Emergency Management: Best Practices

The retail sector, by the very nature of its business operation, is particularly susceptible to risk from internal and external factors. Therefore, it has long recognized the need for effective and robust emergency management planning. Emphasizing the resiliency of retail facility operations Emergency Management plans also support ongoing health & safety initiatives. Embracing the application of internationally accepted Emergency Management principles the program objectives are aimed at ensuring the safety of employees and guests; mitigating or eliminating their exposure to risk; and providing employees with the tools to be able to effectively respond to and provide support to visitors and tenants, and arriving emergency services; and to timely and effectively recover from emergencies.

Operational disruptions that impact public safety and/or prevent a retail centre from serving their customers are costly to the business and its reputation – seriously impacting the bottom line.  Comprehensive Emergency Management plans are a proven and well recognized method to provide a standardized approach to emergency response, mitigation, and operational recovery. Retail Emergency Management programs provide support not only to facility first responders and arriving emergency services; they also provide strategic guidance for senior executives in how to approach crisis management, business continuity, and reputational risk management.

A successful Emergency Management program in a retail environment demands foresight and imagination from all levels of retail facility operations, starting at the front line all the way up to senior management. In addition, consultation with industry experts in preparation of Emergency Management plans adds invaluable insight into current industry best practices and enhances the overall risk/harm reduction effort, which should be the main focus of the plan.  The implementation of an Emergency Management plan is equally important and requires buy-in from all levels of facility operations, and a strong commitment from senior management in order to be effective.

An effective Emergency Management plan empowers front line staff and managers with the tools and the confidence to effectively mitigate, and often eliminate minor crises before they grow into larger ones, and to prevent significant crises situations from completely crippling the continuity of business operations.

Please contact us for further information on some of our past projects in assisting clients achieve far beyond industry standards.