Residential High-Rise Buildings

Residential Fire Safety Plan Development

Fire Safety Plans are a requirement for almost all buildings under both National and Provincial Fire Codes, be approved by the authority having jurisdiction; in most cases this would be the local fire service.

A Fire Safety Plan is designed to provide occupant safety procedures in the event of a fire, guidance and instruction in effective use of the buildings fire safety features, and used as a consistent standard for occupant and supervisory staff (First Responders)  training to assist in minimizing the potential and impact  of fire related emergencies.

Fire Safety Plans also incorporate procedures for Hazardous Materials Spills and Building Fire Evacuation drill procedures.

Further to these requirements, and also unique to NLS Group, a Fire Safety Plan is designed to provide tactical information to responding municipal emergency services (both police and fire) in identifying industry and building specific hazards, potential obstacles that Emergency Services may face when responding to the facility, and a clear overview of building critical infrastructure – allowing first responders to rapidly gain an understanding of “what’s in your building.”  The better your fire safety plan, the faster critical – life saving information is available.

Clear and concise tools such as use of life safety systems, smoke control, floor drawings, isolation points for sprinklers, HVAC, gas and electrical can decrease response times and contribute to firefighter safety and enhanced occupant safety.

Connect with us so that our team of experts can assist you and your team in creating a useful document for all – and better protect your residents.

Residential Building Supervisory Staff Training

Condominium and residential building management and supervisory personnel must know the details of the Fire Safety Plan and be able to implement it in the event of a fire. To ensure this, building Supervisory Staff must be trained, and the training documented.

The Fire Code requires the owner to be responsible for carrying out the provisions for fire safety, and defines “owner” as any “person, firm or corporation controlling the property under consideration”.

At National Life Safety Group, our industry leading training program meets local, national and even select international standards.

Building Supervisory Staff

Building Administration / Security / Concierge Staff

Building Supervisory / Superintendent Staff

Cleaning Staff / Recreation Personnel

Our programs are reality based and interactive, and are based on your building’s approved fire safety plan.  Classroom instruction with active group participation that keeps the participants engaged.  A snapshot of what we review with your team;

  • Appointment, Organization & Responsibilities of Supervisory Staff – What is my role?
  • Facility Resources & Tactical Critical Infrastructure Information – What’s in my building ?
  • Emergency Procedures – Procedures for everyone in the building, including cleaning personnel.
    Specific Instructions for Supervisory Staff, Specific Procedures For Tenants / Residents
  • Persons Requiring Assistance During Evacuation
  • Alternative Measures & Life Safety System Failure Procedures – What to do in the event one system fails.
  • Control of Fire Hazards & Fire Prevention.
  • Life Safety Systems Preventative Maintenance Requirements
  • Detailed procedures: Fire Drills Preplanning, Response & Recovery
  • Fire Watch Procedures
  • Navigating the Fire Safety Plan.

Connect with us so that our team of experts can assist you and your team in code required training, and better prepare your team – and better protect your residents.

Fire Code Compliance

At National Life Safety Group our goal is to provide a holistic solution to our valued clients, and we offer technical advisory services, code compliance reviews, assessment and general inquiries.

Have you received an order to comply from the fire department?  We can assist.

The Ontario Fire Protection and Prevention Act states that “every person who contravenes any provision of the Fire Code and every director or officer of a corporation who knowingly concurs in such contravention is guilty of an offence and on conviction is liable to a fine of not more than $50,000 for an individual or $100,000 for a corporation or to imprisonment for a term of not more than one year or both”.

National Life Safety Group offers an initial no-cost, no-obligation business consultation in person or over the telephone. We are professional, accountable and passionate in what we do; We look forward to hearing from you.

CAD Drawings & Floor Plans

National Life Safety Group prides itself on our attention to detail and we provide the following CAD services;

  • Fire Safety Plans
  • Way Finding Signage
  • Floor Plans & Technical Drawings

National Life Safety Group offers an initial no-cost, no-obligation business consultation in person or over the telephone. We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Resident Fire Alarm & Evacuation Educational Sessions

Historically, a significant challenge for residential high-rise property managers is the engagement of residents to participate in emergency planning initiatives, primarily, code required fire and evacuation drills.

Proactive Property Managers have recently hit this challenge head on, by bringing in high-rise safety experts to present building safety seminars, and provide opportunities for both residents & building staff to uniquely understand their own roles & responsibilities in the event of an emergency, and allow each of the parties involved, resident and staff, to uniquely understand each other’s roles.

This allows for seamless response and quick action to emergencies.  This practice of holding resident information evenings, where they review building procedures, and of course, answer the infamous question “Do I leave when the fire alarm goes off at 2:00 AM?” has rapidly become the gold standard in ensuring your residents understand the procedures in your building.

Typically, this session allows property managers to document communication of these important procedures, providing for documented due diligence, but also allows the resident to truly understand critical information like;

1) Understand the varied Life Safety features & systems in their building, and understand how they impact resident safety, including the vital role that building operations and security personnel play when a fire alarm goes off;

2) Understand that the decision to leave a suite during a fire alarm is that of the resident, after reviewing evacuation procedures found within the buildings approved fire safety plan, including discussing human behavior in fires, challenges to the fire department response in high-rises, as well as emergency preparedness for Persons Requiring Assistance during evacuations.  This allows residents to make informed decisions at time of a fire alarm.  Persons requiring assistance during a building evacuation may be described as anyone who has reduced mobility, a speech, hearing or visual impair­ment, or a cognitive limitation. In the event of a building evacuation, the PRA List, along with a copy of the building’s fire safety plan is made available to municipal emergency services upon their arrival.

3) Residents should be comfortable in understanding options in the event they cannot leave due to smoke and / or fire, explaining common terminology “Defend / Shelter In Place”, and ensuring the resident understands; to go or to stay when the fire alarm goes off.  Each option involves a major commitment on the resident’s part, and their choice will depend on the circumstances at the time of the emergency, each option with its own consequences.

These resident sessions comply with the Ontario Fire Code, and provide One; 30 Minute interactive building fire, safety awareness session (onsite).

The session answers the questions many resident have such as;

  • Whats in my building and how does it better protect me ?
  • Understanding: To stay or go when the fire alarm goes off at 2:00 AM?
  • Evacuation or Shelter In Place Fire Alarm Procedures
  • Persons Requiring Assistance During Evacuation
  • Understanding Fire Prevention & Code Compliance
  • Typical Challenges found during evacuation.
  • Property Management roles & responsibilities & Resident Responsibilities

These session s may be schduled 24 hours per day in order to meet your residents needs.  For a no-cost, no-obligation business consultation in person or over the telephone. We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Facility Risk & Compliance Assessments

Routine building & workplace inspections must be part and parcel of a comprehensive, integrated fire, safety & Security program. When correctly performed, these inspections serve to support and improve key elements of the business including code compliance, risk management, operational continuity as well as significantly impacting employee morale – Positively.

Through employee engagement, NLS Group provides programs that allow for the potential to foresee operational concerns / failures, and mitigate concerns for associated costs.

Our approach;

BenchmarkingAn executive summary report detailing current status.

Gap AnalysisMeasure existing status against regulations and best practices.

Risk AssessmentOutline of weaknesses that pose the greatest risk.

Remediation ReportDetails the required actions to bring controls in line.

Our family of clients includes Property Management firms: Residential & Commercial High-Rise, Federal Government & overseas Canadian Embassies, 2015 Pan Am Games Facilities, Canadian Universities, Medical, Research and Hazardous Material Facilities, Restricted IT Data Centres, Retail Facilities, Property Management firms, Shopping Centres, Industrial Facilities, and more.

Fire & Evacuation Drills

Fire Drills are a requirement for all buildings / workplaces in Ontario.

NLS Group’s unique combination of Public sector expertise, coupled with our private sector facility emergency management experience; provides unprecedented due diligence to employee safety through our industry leading fire & evacuation management program.

Fire Drills & their objectives;

  • Provide industry leading experts to manage and facilitate your building safety exercise, providing documented due diligence through enhanced public & occupant safety.
  • Provide scheduled opportunities for comprehensive fire emergency response training for supervisory staff (those persons delegated with specific duties to carry out during a fire emergency) and others;
  • Determine whether supervisory staff respond in a timely manner to carry out their duties;
  • Provide an opportunity for facility Occupants to obtain important feedback on drill results.
  • Comply with the Fire Code’s mandatory requirement for conducting fire drills.

For further information on how National Life Safety Group may assist you and your team, we offer an initial no-cost, no-obligation business consultation in person or over the telephone.

We are professional, accountable and passionate in what we do; We look forward to hearing from you, and providing detailed documentation of your annual fire code requirements for fire drills.

Emergency Response Plans & Critical Infrastructure Protection

National Life Safety Group prides itself on continuously seeking out new and innovative ways on providing a high level of service and protection to its, customers and facilities.

This includes placing a clear emphasis on Emergency Preparedness and assisting our family of clients with programs that are measured to industry standards, including best practices garnered from around the world.

The cornerstone of an effective corporate emergency management program is the identification of common risks and impacts to your specific business operations.  NLS Group is a recognized leader throughout Canada for business and facility continuity programs and emergency management; our team has not only investigated and studied a vast array of risks and events that businesses experience on a daily basis – we’ve experienced them – which is truly unique to our firm.

Emergency Response Plan’s provide a standardized and consistent approach to corporate emergency planning, mitigation, response and recovery.  This is a requirement in all plans from a legal, insurance as well as achieving industry leading due diligence.

A strong plan allows your corporation to effectively protect your employees, tenants, customers, patients and communities from harm, and to ensure your ability to respond and recover quickly and effectively – Protecting the bottom line and corporate reputation.

A business and operational disruption that impacts public safety and / or prevents a client from serving their respective customers  are costly to both organization and reputation – Both, seriously impacting the bottom line.

The following is a bseline of your Emergency Management Program;

     Natural Events

                              Earthquakes

                              Floods

                              Thunder & Lightning Storms

                              Tornadoes & Wind Storms

                              Severe Winter (Cold / Snow) Weather

                              Severe Summer (Heat) Weather

Technological Events

                              Roof Collapse

                              Elevator Entrapment

                              Explosions

                              Fire

                              Hazardous Materials / Spills

                              Natural Gas Leak      

                              Utility Failure;

a)  Utility Failure – Electricity
b)  Utility Failure – Natural Gas
c)  Utility Failure – Water Supply

Man-Made Events

Civil Disturbances / Demonstrations

Bomb Threats

Suspicious Packages / Explosives

Chemical / Biological Agents

Medical Emergency / Death

Industrial / Workplace Accident

Terrorism (Advanced Notice / Heightened Security)

Active Violence / Attacker

Missing Persons

Robbery / Theft  

Emergency Maintenance Procedures

                              Burst Pipes / Sprinkler Activation / Water Damage

                              Communications Systems Failure     

                              Energy Management System Failure

                              Environmental Systems & Air Conditioning Failure

                              Fire Alarm / Life Safety Systems Malfunction

                              Internal Electrical Distribution Failure

Operational Equipment / Building Automation Systems / Mechanical Failures

Site Specific Event Response Templates 

                              Further to be determined during site HIRA Assessment.

(Example CO Detection Alarms, Refrigerant Detection Systems, Fuel Dispensing & Storage, HAZMAT, RESCUE, Etc.)

Evacuation & Shelter-In-Place 

                              ERP Response

                              Evacuation Preplanning

                              Evacuation Drills

                              Authority to Evacuate & Authority to re-Occupy

                              Staff Responsibilities

Persons Requiring Assistance During Evacuation & Preplanning

                              Exterior Assembly Areas & Employee Accountability

Post Major Event Considerations

                              Damage Assessments

Reporting Requirements (Insurance, Environmental, Ministry of Labour, Etc.

                              Emergency Incident Log

                              Preparing the Emergency Incident Report

                              Distribution of the Emergency Incident Report

Incident Debrief Template

                              Incident Debrief Template & Lessons Learned

                              Distribution and Management of Debrief Process

Post Critical Incident Stress     (PCIS)

                              PCIS Overview / Employee Mental Health

                              Post Incident Assessment     

                              Critical Incident Impact Support (Employee Mental Health)

Site Specific Drawings & Maps – Tactical Drawings

                              Site Plan & Floor Plans

For further information on how National Life Safety Group may assist you and your team, we offer an initial no-cost, no-obligation business consultation in person or over the telephone.

We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Safety & Security Assessments

Building a successful security & safety program should be an ongoing process, that allows one to both become code compliant, and easily learn from new trends and rapidly implement changes to ensure your program remains a best practice.

A successful security program should be a combination of elements which have been developed over time, both in response to and in anticipation of the unique risks faced by the facility to be protected.

For further information on how National Life Safety Group may assist you and your team, we offer an initial no-cost, no-obligation business consultation in person or over the telephone.

We are professional, accountable and passionate in what we do; We look forward to hearing from you.

Tender Management & Project Safety

The team at National Life Safety group prides itself on providing cost effective support services such as Project Management, Tender Management & Project Safety.

Tender documents will include best practices for contractor management;

  1. Verification of contractor licensing / certifications,
  2. Proof of required safety requirements,
  3. Proof of Insurance, WSIB and related registrations,
  4. references and referrals.
  5. Allow for transparency in fees and expose hidden costs, including on demand costs in advance, wages and bonuses, etc

The Tender Documents will also include best practices in “Tender Contract” management;

  1. One, two & three year Pricing Schedules,
  2. Identification of common concerns & predetermined pricing,
  3. Identification of common hourly and after hour rates,
  4. Provide an action plan for Benchmarks and service accountability

For further information on how National Life Safety Group may assist you and your team, we offer an initial no-cost, no-obligation business consultation in person or over the telephone.

We are professional, accountable and passionate in what we do; We look forward to hearing from you.