Leadership throughout the security industry continues to empower their teams with innovative security training programs in order to better protect the people and property to which they serve.
Unfortunately, although advancements continue to be made in the realm of security – safety continues to be the untapped resource in terms of training, response and the vast opportunities in providing a financial impact to the organizations bottom line.
Perhaps it’s time that the industry shows how much it positively impacts the corporate goals and contributes to the bottom line. I offer the below opportunities for consideration to enhance your return on investment in your security program – and to clearly display the positive impacts of your program to corporate leadership – how your team truly impacts the corporate bottom line.
Slip, Trips and Fall Hazards
According to recent WSIB statistics, over 17,000 people miss time from work every year due to slip, trip or fall incidents. An average employee WSIB claim costs $12,000. This climbs to $59,000 when you consider the costs like lost productivity, incident investigation and administration, and staff replacement. With a profit margin of 5% the sales or service you generate would need to be over $1 million to cover the cost of one injury. These are staggering numbers that affect the bottom line of corporations throughout Canada every year.
Security teams already conduct routine foot patrols of your facility multiple times on a daily basis – With proper training in Life Safety, security guards can significantly impact these numbers in proactively identifying hazards and concerns, provide detailed due diligence in documentation, identify unsafe operations, and assist corporate leadership with pre – identifying trends in workplace hazards.
Business Continuity and Operational Disruptions
Proper life safety training within any security program provides teams with the tools and support required to proactively identify hazards and risks during patrols they are already conducting on a daily basis.
Operational disruptions due to accidents, system failures, and workplace emergencies often provide evidence – after the fact – that there were obvious signs that if previously identified and reported, may have prevented the incident, or at the very least – mitigated the impact and associated costs.
Ignoring or simply not being aware of those hazards due to a lack of training is simply unacceptable from a regulatory and / or shareholder perspective.
Security teams should not only report hazards identified during patrols, they should document and record detailed statistics on any and all hazards to support security management in annual reporting of metrics & accomplishments, and to measure from year to year.
The conference Board of Canada released a study that reported “92 % of senior Canadian executives felt that reputation management was becoming a more important issue”. Now their forecast has become clearly evident.
Security teams have a significant role in protecting reputation and ensuring public and employee trust. Security programs that have an active life safety program have a significant edge over their competition in reducing incidents harmful to reputation, and related costs from regulatory and legal fall-out.
Corporations throughout Canada continuously search for new methods to engage, and retain their best employees.
Typically, Security is often viewed from the employee perspective as the ones that stop you at the door and bother you for identification – or h ones you only need when I’m in an emergency situation.
By properly marketing your security program it can be a potentially huge proponent in support of employee engagement programs. Security hazard identification reports should be communicated to employees through Joint Occupational Health & Safety Committees, almost marketing their significant contribution to the organizations business goals, employee welfare, as well as enhancing the awareness level of importance of your teams.
About NLS Group
NLS Group is a team of facility fire safety and crisis management experts established to ensure greater public safety. We uniquely achieve this by utilizing leadership and experience from both the private, and public sector, utilizing the principles of emergency management in everyday business and facility operations.